Intrinsic

Enquiries: +44 (0)1243 621 007

Emergencies: +44 (0)1243 621 168

One Solution, One Platform, One Assistance Service

INtrinsic is an innovative global risk management programme that mitigates risk for insurers and organisations that operate and send employees abroad. By providing a full range of security and medical services via a single contact point.

INtrinsic services aim to ensure that companies with employees overseas are able to prepare for the unexpected, to keep staff safe and to respond to an emergency, anywhere in the world, 24/7. A strategic partnership between Charles Taylor Assistance and Solace Global, it comprises; pre-travel planning, comprehensive staff training, travel risk mitigation measures, usable technology, intelligence, in-country support, 24/7 response and evacuation capabilities and post-event evaluation.

INtrinsic provides the unified support and services that enable you to operate with confidence globally.

INtrinsic provides organisations with a single, on-going view of travel risk management, ensuring they can reduce exposure to risk before and during staff deployments overseas, and manage medical and security emergencies centrally. By unifying the management of travel risk it aims to reduce the cost, trauma and delays often associated with a fragmented supply chain of medical and security providers.

Intrinsic provides all services in one place and on one common platform.

INtrinsic’s comprehensive medical and security travel risk management programme comprises 4 robust stages: Anticipate, Protect, Respond & Recover, and Strategic Planning.

By unifying the management of travel risk, INtrinsic aims to reduce the cost, trauma and delays often associated with a fragmented supply chain of disparate medical and security providers.

INtrinsic provides a single security and medical response service, with the in-house expertise to advise and react appropriately:

  • State-of-the-art 24/7 UK Response & Operations Centres with dedicated medical, security and intelligence specialists.
  • Over 1500 calls taken daily from corporates and individuals around the world.
  • 21 global spoken languages
  • INtrinsic in-house experts include:
    • Doctors and Nurses
    • Ex-special forces, law enforcement & military intelligence operators
    • Kidnap & Ransom specialists
    • Multilingual case handlers & specialists
    • Over 400 staff providing support 24/7

The INtrinsic Security and Medical Platform is an intuitive yet simple display, providing an accurate gauge of what life is really like on the ground overseas, with detailed real-time intelligence and situational awareness. The technology also provides location-based monitoring and asset tracking. The INtrinsic team can pro-actively monitor personnel and assets globally 24/7 - constantly examining vicinity risks.

INtrinsic provides insurers and organisations with a single, on-going view of travel risk management, it ensures that they can reduce exposure to risk before and during policyholder or staff deployments overseas, and manage medical and security emergencies centrally.

INtrinsic's global network of overseas partners and agents ensure that ‘on the ground’ services are available anywhere in the world at any time. This network is regularly reviewed and vetted to ensure the highest standards and tightest cost control.

Over 1500 calls taken daily from corporates and individuals around the world - INtrinsic doesn’t have a “typical” client, instead ensuring bespoke customer solutions and delivery.

INtrinsic clients include Multinational Organisations, Retail, Corporate & London Market Insurers; Large Corporates & Brokers; NGOs & Public Sector, Oil & Gas Majors, Maritime sectors.

See Global Case Studies Map for recent examples of INtrinsic Security & Medical Assistance Services.