Intrinsic

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Rise in demand for integrated medical & security assistance overseas

There has been a rise in the number of organisations requesting integrated medical and security assistance to support employees abroad, according to Charles Taylor Assistance.

Iraq, Somalia and Pakistan are among the many countries from which demand for integrated medical and security assistance is coming, says the provider. Specific requests have ranged from security risk assessments for emergency medical evacuations, security management for journeys to employees’ medical appointments and employee search services in hospitals that are in areas of conflict.

“In recent years, several once-safe employee destinations have been relegated to the Foreign Office list of high-risk places to visit, thanks to political instability, terrorism and other threats,” says CEGA’s Commercial Director, Jody Baker. “As this travel risk landscape changes, employers are becoming increasingly aware of their duty of care obligations and seeking more comprehensive assistance services to support their mobile workforces in all four corners of the world.”

Organisations calling for joined-up medical and security assistance include the media, energy industries and translation agencies, says CEGA, which launched its integrated medical and security assistance service, Intrinsic, earlier this year, with security specialists Solace Global.

“Initial feedback from clients suggests that, by unifying the management of medical and security travel risk and emergency response, Intrinsic is reducing the cost, trauma and delays often associated with a fragmented supply chain of medical and security providers,” says Mr Baker.

The Intrinsic programme comprises staff training, travel risk mitigation measures, usable technology, 24/7 response capabilities and post-event evaluation. It gives organisations a single, ongoing view of medical and security travel risk management: ensuring they can reduce exposure to risk before and during staff deployments overseas and manage medical and security emergencies centrally.

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